MFG Notes Website
MFG Notes
Testimonials

Jon,

I am absolutely amazed at the sound and quality of this guitar. I received it 18 Feb. and have hardly put it down. The upcharge from sitka to Adi was totally worth every dime. It is almost impossible to overdrive this D-18 and the resonance and single note clarity is beyond excellent.

For Travis style, fingerstyle or flatpicking, it excels. It is superior to the D-21 Special I purchased from you, previously. Never thought I would say that. But it’s good to have a rosewood and a mahogany dread. As the word on this new model D-18 gets out, Martin will need extra shifts to keep up! I know there are more expensive mahogany D’s out there, but this one far exceeds my playing ability. Thanks for a pleasant buying experience and a life time keeper guitar.

Best regards
-- Joe M.


Jon & Sharon,

Just a brief note to say how incredibly happy I am with your Custom 00-28V. In addition to your great service and willingness to work with me to get the deal right, the guitar you sent turns out to be just about the finest new custom Martin I’ve had (and I’ve had a few, as your records along will show). This amazing guitar is head and shoulders above most of the guitars my friends and I have A/Bd against it. You’ve got a real winner here and I consider myself fortunate to now own one.

It's a Keeper!

My best,
-- Jim M.


Jon and Sharon,

Well done again. I got my 000-17M in great time and condition. I am looking forward to many hours of playing. Thank you for everything. I look forward to my next purchase with you.

Regards
-- Michael


Good morning,

I wanted to let you know I received my new uke yesterday and it is beautiful. Thank you for your help and it was a pleasure doing business with you.

Sincerely,
-- Frank


Jon & Sharon;

Thank you for assisting me in picking out the perfect cut away with performance neck and for great Communication during the process. Guitar arrived VERY quickly and in perfect condition— You guys are the best!!!!


Hi Sharon and Jon,

I just received the Martin OM-35 I ordered last Friday and it plays and looks like a dream. Thanks for your great service!

Best regards
-- Krister from Sweden


Hi Sharon and Jon,

I just like to say thank you, it was my pleasure to work with you. Now is a week how I am playing my Martin M-30 Jorma Kaukonen and I love everything about it, specially a true Martin sound. I have nothing to add to Jorma’s spec, it is perfect for my finger picking.

Regards
-- Joseph


Jon,

The guitar its as I expected soundwise which is darned good, but the setup is even better……low action, no buzzes…….perfect…you guys are fantastic this is the 3rd one ive purchased from you guys and its been three wonderful purchases and guitars.

-- Tim D.


Hi Jon & Sharon,

Just wanted you to know my new 000-17SM arrived Friday afternoon. This is a really nice guitar and I’m impressed with it. I’ve really been enjoying it so far. I think Martin has got a winner with this one, for the money it’s a superb guitar. As always, thanks for the advice and excellent service.

-- Mike F.


Terms and Conditions
Continental U.S. Shipping Rates:
We normally ship UPS. US Shipments to APO's must be shipped via USPS and may require additional postage. Please inquire for rates. All instruments are sent signature required - no exceptions. (This is an insurance requirement.) Domestic shipments require a street address for delivery. Please email us if you are placing an international order for accessories and we will give you a shipping quote.

PLEASE NOTE:  MAKE ARRANGEMENTS FOR  SOMEONE TO RECEIVE YOUR GUITAR OR CONTACT UPS AT 1-800-PICK-UPS TO REQUEST RE-DELIVERY TO AVOID HAVING THE DRIVER LEAVE YOUR GUITAR UNATTENDED.  UPS DOES  NOT CONSIDER ITSELF RESPONSIBLE  FOR PACKAGES THAT HAVE BEEN VERIFIED AS DELIVERED BY THE DRIVER, EVEN WHEN WE REQUEST A SIGNATURE UPON DELIVERY!

International Shipping Rates:
We ship UPS Worldwide Expedited overseas. Shipping to non-US addresses may vary based on destination. If additional shipping charges apply, you will be contacted for verification and approval before your order is shipped.

The minimum shipping charge is $19 for international accessory orders.

UPS GROUND CONUS $49
UPS EXPEDITED EUROPE/SCANDINAVIA $229
USPS GLOBAL EXPRESS EUROPE/SCANDINAVIA $179

USPS GLOBAL EXPRESS AUSTRALIA/NEW ZEALAND  $179
DHL AUSTRALIA/NEW ZEALAND $299+
WE SHIP TO CANADA VIA UPS AND USPS - $89

Duties and Taxes:
International orders are subject to duties and taxes. The recipient is responsible for payment of applicable duties, taxes and other fees. Please contact your customs office for information on duties, taxes and restricted items.

Shipping Timeline:
Orders usually ship the same day in stock guitars are ordered. If you have questions about specific shipping times please contact us.

Call In Orders:

You can also choose to checkout on our site and call in your credit card information during the phone hours listed on the front page of this site. Outside the US call 001-239-530-7425. You may mail payments as well.

Trades and Consignments:

Quoted trade values are estimates only and will be finalized upon receipt of your instrument and our evaluation of its condition. 
Consignments start at 15%.  We have a $300 minimum net commission. 
PLEASE NOTE:YOU ARE RESPONSIBLE FOR SHIPPING DAMAGE ON GUITARS YOU SHIP TO US.

Custom Shop and Special Order Guitars:
A 50% non-refundable deposit is required on all custom shop orders. Custom shop, individual special order guitars are not cancellable or returnable. There is no guarantee on completion date for custom shop guitars.  Typical completion time is 6-7 months - however, since these are custom guitars, the time needed to complete each instrument can vary.  A longer-than-expected production window is not a basis for cancellation.


Return Policy:
We offer a 72-hour approval period on new instruments.  If an instrument is to be returned you must contact us within 72 hours after the instrument was delivered and request return authorization. The instrument must be in route back to us the first business day after the 72 hours expires. You will be responsible for insured return shipping by UPS or FedEx only. In the event of a return, you will be charged for the outbound shipping even if it was included with your purchase.  If an instrument is not returned in the same condition as received, additional clean-up fees may be assessed.
 
WE DO NOT CHARGE RESTOCKING FEES.


Instruments that have been physically altered (strap buttons, pickups, etc.) are not returnable.

Choose Your Language!
USA Danish French German Norwegian Italian Japanese Swedish Greek
Your Cart
MFG Newsletter MFG Newsletter
Get news, special offers, and
MFG happenings via email.

Our MFG Family 
A Word from Jon

Click here to read a message from Jon.

Custom Shop
Martin D-28 | Martin D-35 | Martin HD-28 | Martin HD-35 | D-28 Marquis | OM-28 Marquis | MFG 000-16 12-fret | D-18 Golden Era Ambertone | 000-18 Golden Era Ambertone | UMGF 00-18VS Ambertone

Credit Cards Accepted Paypal Accepted Intuit e-Check Accepted