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Customer Testimonials

Dear Jon and Sharon,

The HD-28v arrived the day before yesterday, and I finally had time to open the box yesterday afternoon. I have to tell you I was awe struck, the guitar is absolutely beautiful. My first descent guitar 46 years ago was a dreadnaught 12 string, and I have two others, one I’ve had for 40 years and the other for 20 years. The quality of this guitar is magnificent in every respect. It plays like a dream, the tone woods are top notch, and the build quality is beyond any dreadnaught I have every played.

I am very proud to own a new Martin dreadnaught in the centenary year of production. I am very grateful to you both for your exemplary customer service. You are my favourite guitars.

yours gratefully,
Edwin

Dear Jon and Sharon,

Greetings from Welsh Wales on a wet and windy day.

How I love my Martin guitars. For many years I have been a Martin player and collector. While the acoustic market is awash with many fine makes of guitars, I don't think any stand up to the instruments produced by C.F. Martin.

I am now the proud owner of a M.F.G. supplied Sunburst Martin D28 Marquis guitar, and it sounds as good as it looks. This is the sixth guitar I have purchased from M.F.G. and I thank you both for your product information and service.

Best wishes
Raymond Dony

Hello Sharon and Jon,

The OOO-28VS arrived in two days. and it is a beautiful guitar. It is exactly what I hoped it would be. It is responsive, it sounds warm and woody and has a big volume from a small guitar. The wider nut and stringspacing are ideal for playing fingerstyle.

Thank you for your excellent service.
Jan van Ommeren (The Netherlands)

Dear Jon and Sharon,

My custom CEO-7 rosewood arrived yesterday evening and I opened the box this morning. Everything is in fine shape.

When I opened the case I was stunned by the look of the guitar. I knew that I had ordered a natural top with "D-1 sunburst grade" adirondack so I was expecting some streaks and flaws and whatnot - but this guitar actually has a beautiful, even, creamy white Adi top. Honestly, it looks like premium grade stuff. Very happy about that. Overall, the guitar looks fantastic.

On first few strums the sound is rich and resonant (and even louder than the standard CEO-7) but I definitely have to break in those brand new strings a bit before I can really tell.

Anyway, thanks for everything, I wish you both well.
-- Mick

Dear Jon and Sharon,

I'm immensely impressed with the Amber, Adi-topped Martin 000-28 you sent. I ordered it on a Friday and it arrived early morning on Monday. I live in London, England!! How the heck did you do that?

The 000-28 is all I hoped it would be and much more. Simply beautiful and - straight out of the box - possesses that rich, fruity tone that only the best Adi/EIR produce. Many acoustic guitars lose/sacrifice tone and projection when capo'd. Only the finest retain their first position/open tone. I capo'd to the 000-28 right up the 5th fret and it lost nothing. The neck is comfortable and the projection is even across the strings. It's going to be a total tone monster when it opens up and I'll have to remember to play my other guitars .

Btw the videos of Jon demonstrating various models on your website is a great resource for pickers. It was what finally made me decide on the 000-28. And ,for that, I'm truly grateful.

Best Wishes,
-- Don Hurley, London, England

Hi Jon /Sharon,

I wanted to let you know that I received the Little Martin LX1E Ed Sheeran. I am loving the guitar and the other few items I requested.

I must thank you so so much... the way you replied to tons of my queries. And your speed & sincerity. You are just not a guitar dealer, you've got a musician's heart. Really appreciated everything you did!

Cheers,
-- Shamim

Hi Jon,

I want to write a quick note thanking you for helping me decide on the right guitar for me. I think the Custom D18 VTS Adi is a perfect choice.

The sound couldn't be better and adi top is just beautiful. Buying this sight-unseen was a little unnerving but with your professional help and advice we nailed it perfectly. I appreciate your guidance in selecting the specific guitar and getting it to me in perfect condition ready to play. Set up was ideal and I have had to make no changes the past couple of weeks.

I look forward to many years with the new D18, and who knows even something new from the custom shop again in the future.

Thanks again!
-- Sam Perry

Jon,

I was in your shop last Week and bought a D-18. Been playing a Yamaha 340 for 35 years and finally did something I wish I had done 30 years ago.

I played a lot of guitars there and kept coming back to the D-18. When I got to my motel balcony I tuned it up and it sounded better and better. I got home, snatched the medium strings off and put on Elixer lights and it has sounded better and better every night I have played it.

I wanted to thank you again for your attention last week. I love this guitar.

Thanks,
-- Ralph Alligood

Hi Jon & Sharon,

Got my HD-28V today and just love it… Thank you both for making this happen and operating a business like a business should be ran. You guy are the best. I don't think I can put this guitar down!

Thanks again,
-- Stephen Hamshaw

Jon,

A quick note about my new OM-28. I am loving it!! It is exactly what I was looking for in tone and playability (and looks). Truly happy with my purchase and giggling to myself that it will only sound better every day from here.

This is my 3rd purchase from MFG and probably won't be my last. Seriously considering a custom 00 or 000 all Mahogany to complete the collection.

Regards,
-- Terry

Jon and Sharon,

I wanted to write and say thank you for your help in purchasing my new Martin CEO-7. This is the first time I have purchased an expensive guitar without playing it first and I was a little nervous, but everyone I spoke with said MFG would treat me right. I am very happy with the guitar and with the pleasant and professional purchasing process. The Martin CEO-7 is beautiful looking and sounding. The customer service was great. The shipping was fast. The pricing was excellent, and the guitar is a winner. What more could a man ask for? You were both joys to deal with and I couldn't be happier with my new favorite guitar! I am also listening to Jon's CD that was included in the case as I write this note. I hope that I will someday sound as good, but I don't think I will every get there!

Thanks,
-- Richard Keitt

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